I have started 2019 with the resolution to try as much as new restaurants I can. Finally I got the first chance yesterday night and, even if I have still quite a backlog of reviews to publish, I decided to write about Frida Cantina Mexicana immediately today, instead of waiting any further.
So if you follow my stories on Instagram, you might have seen I planned to go to Tom Odell concert with Federica at den Atelier yesterday night. As the weather was incredibly cold, we decided to have a quick dinner in a place nearby den Atelier and unfortunately options on a Monday night are quite limited. So, as Frida Cantina Mexicana was already on my “to try” list and it is just few steps away from den Atelier and from where I live, we decided to go straight there – without reservation, but, again, being a Monday night, we supposed it would have not been an issue.
We arrived at the door at 7 pm, with the restaurant busy but not particularly packed. We waited good 5 minutes on the door, with the two waiters in front of us at the bar totally ignoring the world outside, until the chef, from the kitchen window, noted us and called them. Not a good kick off, but after that we were seated.
The atmosphere was nice, colorful and informal, even if not particularly distinctive. We were handled the menu and made quickly our choice. We ordered one margarita and one beer, with a Mexican mix as starter to share, followed for me by an enchiladas with roja sauce (marked as extra spicy) and a chilaquiles for Federica.
From that moment on, it started be more a nightmare than a proper dinner. As said, we got in at 7 pm and got our food ordered by 7.15. While Federica’s beer and water were taken at the table after fair 10 minutes, my margarita took more than 20 to arrive. Finally, at 8.10, so almost one hour after we ordered, we got our starter to share: a basic dish of commercial tortilla chips, guacamole, pico de gallo and re-fried beans. The dish was cold – as it should have been – with beans probably just out of the can (I can suggest you also the brand, as I buy the same at home). Would this kind of dish need one hour to be prepared in a restaurant not full? I doubt. As we were starving, we finished it in less than 5 minutes. I ordered a second drink – that again, took 15 minutes to be ready – and we waited for our main course, starting feeling pretty nervous about the time, as concert was supposed to start at 9 pm. We also were very surprised to discover that the table next to us, arrived when our starter was out, were served cocktails and main courses in less than 5 minutes. At that point, very nervous, we called the waiter to cancel the order and he promised us that the main course would have arrived in 2 minutes. So finally, after 1 hour 40 minutes in the restaurant, while served only a commercial dish of tortilla chips, we got our dinner.
I said to Federica: I would have easily forgotten about the wait, if food was worth it – you can clearly remember from some recent reviews. Unfortunately my dish was probably one of the most disgusting thing I have ever had in Luxembourg. This soggy wrap – where you cannot even taste the chicken – totally covered up with this that was far being a homemade roja sauce, but was more a mild-spicy watery ketchup. I got to half of the dish only because I really needed some food, but in other circumstances and without a gig to attend, I would have left the dish and have gone somewhere else to have proper food.
Total bill for 2 margarita, 1 beer, 2 half-liter bottles of water, 1 starter, 2 main read 75 Euro (37 Euro each).
Pictures of my dinner followed by my final impressions.
What I liked about Frida Cantina Mexicana:
- This is probably the first review were I can honestly say: nothing at all. It was one of worst dinner I had in my life. I might have said that the margarita was pretty good, but if I have wait 20 minutes every time I rather have something else to drink.
What I didn’t like about Frida Cantina Mexicana:
- Service was horrible. It was not only a question of wait, 1 hour and 40 minutes to have a dish is already a great support to this evaluation, but also the attitude of the waiters was awful. They were both walking with their chins down, avoid the eye contact with the clients… how are you supposed to ask for another drink or whatever? Not to mention, when clients were leaving, dirty dishes were remaining on the table forever, basically until the next clients would have been seated.
- Food was horrible. 12 euro to have a dish “to share” composed by a bunch of commercial tortilla chips, guacamole and pico de gallo (plain ones) and beans out of a can. Main course was something I want to forget as soon as I can: watery sauce and a soggy wrap that you cannot even understand what you were eating. I am not a fan of franchising, but I honestly can say that at the Tex-Mex in Place d’Armes food is way better (while still on the bad side) of the one I had at Frida.
In conclusion: my experience at Frida Cantina Mexicana was personally bad. While I can tell you that on the service side they might have been understaffed and having hired (very) inexperienced servers, on the food side there was nothing I would say it can be saved or improved. This is definitely on my list of places I would not go back even if it was the only restaurant open in town.
Luckily Tom Odell concert was amazing, so our night was not totally ruined.